Repair, replace, and upgrade essential components to boost your system’s performance
Expert Domestic IT Repairs You Can Trust
Reliable IT repair services for your home. KC IT Services keeps your technology running smoothly.

Services
We offer diverse IT repair and support services.
Computer Repair
Remote Support
Quick and effective diagnosis and resolution of hardware or software issues over a secure connection.
Cost Effective Maintenacnce
Protect your system with comprehensive virus scans and efficient removal tools.
Pay As You Go
£10.00
per device per month - billed yearly
or £12.50 monthly direct debit per device per month
Remote Monitoring Proactive Support
Advanced Endpoint (device) Protection
Security Patch Management
Package 1
£210.00
per device per month - billed yearly
or £21.00 Monthly (Annual Commitment)
Labour: £30/hour
Included: 5 hours of support, 6 remote sessions (30 min each), 12 quick calls (10 min each)
Features: Continuous Live Drive Backup
Discount: 10% off on onsite and workshop services
Details: Annual use, non-rollover; extra services available
Package 2
£360.00
per device per month - billed yearly
or £36.00 monthly direct debit per device per month
Labour: £30/hour
Included: 10 hours of support, 14 remote sessions (30 min each), 18 quick calls (10 min each)
Features: Live Drive continuous data protection
Discount: 10% off on onsite and workshop services
Details: Annual use, non-rollover; additional services available
🖥️ Laptop & PC Repairs
We handle everything from slow machines to full hardware faults. Whether your laptop won’t start or your PC is overheating, we’ll diagnose the issue and get it fixed fast.
What’s included:
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Fault finding & part replacement
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Battery, fan, keyboard & screen repairs
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Power and charging issues
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Dust cleaning & thermal maintenance
⚙️ Performance Upgrades (SSDs & RAM)
Speed up your old device with a solid-state drive (SSD) or memory upgrade. It’s one of the most cost-effective ways to improve speed, boot time, and day-to-day responsiveness.
What’s included:
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SSD & RAM installation
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Operating system reinstallation if needed
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Full data transfer
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Speed optimisation
🛡️ Virus & Malware Removal
Unwanted pop-ups, strange behaviour, or slowdowns? We’ll fully scan your system, remove threats, and get your device clean and running reliably again.
What’s included:
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Full threat scan & removal
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Pop-up & browser hijacker cleanup
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Repair of virus-related damage
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Antivirus install & future-proofing
📧 Email Support & Device Setup
Whether it’s a new laptop, printer, or email account, we’ll set it up properly — including syncing across your devices and making sure everything works from day one.
What’s included:
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Email account setup & syncing
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Printer, Wi-Fi, and peripheral configuration
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Software install & user account creation
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Security & system preferences setup
🚀 System Optimization & Tune-Up
Is your computer running slow or freezing? We’ll clean up clutter, disable background drains, and get it running like it should — smooth, responsive, and reliable.
What’s included:
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Removal of junk, temp files & startup bloat
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CPU, RAM, and drive performance tuning
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System updates and patching
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Optional upgrade suggestions
🔒 Remote Monitoring & Management (RMM)
Our RMM service watches over your computer 24/7 for issues, failed updates, so problems are fixed before they become real disruptions.
What’s included:
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Automatic system & software updates
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Background health checks and performance monitoring
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Early warning alerts for hardware or software issues
⚙️ Thinking About Upgrading Your Device? Here’s What to Know — Click to Expand
Is your computer slow, lagging, or struggling to keep up with modern software? That doesn’t always mean you need a new one. A simple upgrade could make all the difference — and save you money.
💾 Common Upgrade Options
- SSD Installation: Replacing your old hard drive with a Solid State Drive can massively improve speed, boot time, and reliability.
- RAM Upgrade: Adding memory can help with multitasking and reduce freezing or crashing.
- Cooling or Fan Replacements: Improve thermal performance and device lifespan.
- Battery or Power Repairs: For laptops that don’t hold charge or shut off randomly.
🔍 What We Offer
At KC IT Services, we assess your device and provide honest advice on whether an upgrade is worthwhile. If it is, we can supply the parts, install everything, and transfer your data — so your device comes back better than ever, and fully set up.
📞 Call 07377 895333
📧 Email info@kcitservices.co.uk
💬 Or contact us for a free upgrade quote today
🔒 What Is Remote Monitoring & Management (RMM)? — Click to Expand
RMM is a proactive service that keeps your computer secure, updated, and healthy — all in the background, without interrupting your day. It’s ideal for anyone who wants peace of mind without the hassle of constant manual updates or checks.
💡 What RMM Does
- Automatic Updates: We ensure Windows, drivers, and security patches are always up to date.
- Health Monitoring: We keep an eye on your system’s performance, storage, and errors 24/7.
- Early Problem Detection: We catch and fix issues before they slow you down or cause data loss.
- Remote Support: Need help? We can access your device (with permission) and sort things quickly.
🔧 Who It’s For
Whether you’re a home user who wants worry-free protection or a small business that needs reliable systems without full-time IT staff — RMM is a perfect fit.
🛡️ Think You Might Have a Virus? Here’s What to Do — Click to Expand
Strange pop-ups? System running slow? Programs crashing or behaving oddly? These are all signs your device may be infected with a virus or other type of malware.
🧪 Common Signs of Infection
- Unwanted pop-ups or fake antivirus warnings
- Slow startup or performance
- Unknown apps running in the background
- Redirected websites or strange browser behaviour
- Security software disabled or missing
🔧 How KC IT Services Can Help
We’ll run a full system scan to detect and remove viruses, spyware, adware, or ransomware. After cleanup, we secure your device, repair any damage, and can install trusted antivirus protection to help keep it safe going forward.
💡 Pro Tip:
If something doesn’t seem right, stop using the device and contact us immediately. Early action means better protection and less risk of data loss.
🛠️ Need a Laptop, Desktop or Mac Repaired? — Click to Expand
Whether it’s a cracked laptop screen, a slow iMac, or a desktop that won’t turn on — KC IT Services offers fast, professional repair services for all kinds of devices. We work with Windows PCs, Apple Macs, and custom-built systems.
🔧 Common Repairs We Handle
- Broken screens: Cracked, flickering, or black laptop displays.
- Power issues: Charging port problems, battery replacements, or power supply faults.
- Overheating: Fan failures, dust build-up, or thermal paste refreshes.
- Startup problems: Devices stuck on logo, error messages, or not booting at all.
- Mac performance issues: Spinning wheel, slow startups, or app crashes.
💬 What You Can Expect
We’ll diagnose the issue, explain the fix in plain English, and offer a clear quote — with no pressure. Whether it’s a repair or a potential upgrade, we’ll help you get the most out of your device.
📌 Things You Might Want to Know
- 🔧 We repair laptops, desktops, and Macs — all brands welcome.
- 🚗 On-site visits available across Yeovil, Somerton & surrounding areas.
- 🔐 Your data is safe — we never store or share anything without consent.
- 💬 Friendly, local advice — no pressure, no jargon.
- 💡 We offer free quotes for upgrades and repairs.
- 🛡️ Full security and antivirus setup available on request.
💬 Do I need an appointment or can I just get in touch?
You’re welcome to call, message, or email anytime. We’ll arrange the best time for a visit or book your device in for service.
💬 Do you sell refurbished devices?
Yes — we offer fully set up, ready-to-use refurbished laptops and desktops, complete with updates and a warranty.
Windows 10 Support Is Ending in 2025
If you're still using Windows 10, now’s the time to start planning your upgrade. We can help you move to Windows 11 or recommend affordable hardware that’s fully compatible.
👉 Need help checking if your device is ready? Just ask.
📌 Don’t Forget...
🔁 Back up your important files regularly
🛡️ Keep your antivirus software updated
⚙️ Get your PC or laptop tuned up every 6–12 months
💬 Ask us before replacing — it might be fixable!
📧 Be cautious of emails asking for passwords or payment info